Packing & Delivery

1. Export Standard Packing:

• 1) ECO free Imagination Building blocks: plastic bags & cartons or bubble bags or plastic film.
• 2) Rainbow Crocheted Playground(Nets): heavy duty fabric bags .
• 3) Indoor Playground Soft Parts: Soft Covering PVC; plastic balls in waved bags.
• 4) Metal Parts: Cotton insider and PP Film outside.

2. Customized Packing is also available.

• 1)resellers on Amazon products:standard cartons for Amazon.

How to place an order?

FAQ

1. who is Bettaplay？

Since 2009 , BETTAPLAY 's mission has centered on developing play products and programs that enhance classroom learning, create environmental awareness, promote physical activity, play for all abilities, and building community-we believe that kids need play!
Bettaplay started exporting to many countries since 2017 , bettaplay have exported playground to 55+ different countries before 2020.BETTAPLAY is your one-stop solution kids zone builder and consultant.

2. how can we guarantee quality?

Always a pre-production sample before mass production;
Always final Inspection before shipment;

3. Can I change the color?

Yes, We can change the color according to your request. Please contact us for color cards.

4. why should you buy from us not from other suppliers?

SAFE & FUN,LIGHT AND EASY INSTALLATION----BETTA has been experienced in building and exporting indoor and outdoor kids zone , and kindergarten 1 stop solution, in 2020 , we also start export home playground to many online top sellers on amazone , shopify.

5. what services can we provide?

Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES；
Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,PayPal,Western Union,Cash;
Language Spoken:English,Chinese,Spanish,Japanese,Korean.

6. How can I place order?

Sign contract--Pay deposit--Production--Pay balance--loading--delivery

7. What's your delivery time?

It is based on the quantity you order .But normally,our production time is 14 work-days.

8. How much does it cost to start a soft play business?

Most soft play equipment for young children will cost £50-£300 for each item. If you want to kit out a large space to create fantastic soft play centre that will get a lot of footfall you will need to spend thousands of pounds. The exact figure will depend on the size of the soft play centre you want to create.

9. How do I guarantee my soft play business be a success ?

* Plan do a marketing Analysis of competiters, and market favorite colors and trend.
* Select the playground equipments according to the analysis result .
* NEW ! Choose some unique colors and unique play item for your playground
* Try to give more service for the party package besides just party events such as balloons and playground ,for example is it possible to make photo album as extra service ?

Our after-sale service

1.Full Refund if you don't receive your order,You will get a full refund if your order does not arrive within the delivery time promised by the seller.

2.Full or Partial Refundif the item is not as describedIf your item is significantly different from the seller’s product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item.